Terms of Service

These Terms of Service ("Terms") govern your access to and use of persiva.ai, Persiva's website, Free Pilot Report, Strategic Briefings, and related services.

By using the website or submitting a request to Persiva, you agree to these Terms.

If you enter into a separate written agreement, proposal, statement of work, or other contract with Persiva, that agreement will govern the relevant paid engagement and will prevail over these Terms where there is a conflict.

1. About Persiva

Persiva is a Managed Intelligence Partner providing B2B intelligence and GTM-related services.

Persiva's services may include:

• Account Intelligence
• Deal Intelligence
• Competitive Intelligence
• Partner/Ecosystem Intelligence
• GTM Engine
• Related research, intelligence, outreach, and advisory services agreed with a client

Persiva combines human analysis and technology, including AI-assisted workflows, to produce intelligence intended to support business decision-making.

2. Website Use

You may use the Persiva website for lawful business and informational purposes.

You agree not to:

• Attempt unauthorized access to the website or associated systems
• Interfere with website security or functionality
• Introduce malicious code or harmful software
• Scrape or systematically extract website content in violation of applicable law
• Misrepresent your identity or affiliation
• Use the website to engage in unlawful, fraudulent, abusive, or harmful conduct
• Copy, reproduce, or commercially exploit Persiva materials except as permitted by law or written agreement

3. Free Pilot Report

Persiva may offer a Free Pilot Report for evaluation purposes.

The Free Pilot Report:

• Is provided for one account or other limited scope specified by Persiva
• Is intended to demonstrate Persiva's research and intelligence approach
• May contain limited or locked information compared with a paid engagement
• Does not include all features of Persiva's paid intelligence services
• Is provided without an obligation to purchase a paid service unless otherwise agreed

Submission of a pilot request does not guarantee that Persiva will accept or complete the request.

Persiva may decline requests that are outside its scope, inappropriate, unlawful, technically impractical, or otherwise unsuitable.

4. Strategic Briefings and Enquiries

Booking a Strategic Briefing or contacting Persiva does not by itself create a client relationship, contractual engagement, exclusivity obligation, or commitment to provide services.

A paid engagement begins only when the relevant commercial terms are agreed between Persiva and the client.

5. Paid Services

Paid services are custom-scoped.

The scope, deliverables, timing, pricing, responsibilities, data requirements, service cadence, and other commercial terms will normally be set out in a separate:

• Proposal
• Order form
• Statement of work
• Master services agreement
• Engagement letter
• Or other written agreement

Where such an agreement exists, it governs the paid service.

6. Intelligence and Research Disclaimer

Persiva provides intelligence to support business judgment.

Although we aim to provide sourced, evidence-backed, and confidence-rated information, no intelligence process can guarantee that all information is complete, error-free, current, or predictive of future events.

Signals may indicate a change, opportunity, risk, or potential buying condition without proving that a company or individual will take a particular action.

Persiva does not guarantee:

• That an account will purchase
• That a deal will close
• That a competitor will behave in a particular way
• That a partner opportunity will materialize
• That a prospect will respond
• That outreach will result in a meeting
• That a meeting will result in revenue
• Any specific sales, pipeline, commercial, or financial outcome

Clients remain responsible for their own commercial decisions.

7. AI-Assisted Workflows

Persiva may use artificial intelligence, automation, software tools, and human analysts as part of its research, analysis, and delivery processes.

AI-assisted outputs may be reviewed, supplemented, validated, scored, or interpreted by human analysts depending on the service and scope.

Persiva does not represent its intelligence as an infallible automated prediction system.

8. Client Responsibilities

Where you engage Persiva, you are responsible for providing accurate information reasonably required to perform the agreed services.

This may include information about:

• Target accounts
• Ideal customer profiles
• Products and services
• Markets
• Competitors
• Partners
• Existing opportunities
• Outreach requirements
• Exclusions
• Messaging or brand requirements

You are responsible for ensuring that information you provide to Persiva may lawfully be used for the agreed purpose.

9. Outreach Services

Where GTM Engine or another engagement includes managed outreach, the applicable channels, target audience, volumes, sequencing, responsibilities, approvals, and compliance requirements will be defined in the engagement scope.

Persiva does not guarantee any minimum number of replies, meetings, opportunities, or revenue unless explicitly agreed in writing.

Clients remain responsible for ensuring their underlying offer, claims, products, and commercial representations are accurate and lawful.

10. Third-Party Information and Sources

Persiva may use information from publicly available, client-provided, licensed, or other lawfully accessible third-party sources.

Third-party information may change, contain errors, become unavailable, or be updated after Persiva has prepared an intelligence output.

Persiva does not control third-party sources and cannot guarantee their continued availability or accuracy.

11. Intellectual Property

The Persiva website, branding, designs, methodologies, frameworks, written materials, graphics, software, and original content are owned by Persiva or its licensors unless otherwise stated.

This includes Persiva concepts and presentation structures such as its intelligence methodologies, frameworks, scoring logic, report formats, and other proprietary materials to the extent protected by applicable law.

You may not reproduce, distribute, sell, license, modify, or commercially exploit Persiva intellectual property without prior written permission, except where permitted by law or an applicable client agreement.

12. Client Materials

You retain ownership of information, documents, branding, and materials you provide to Persiva.

You grant Persiva the limited right to use those materials as reasonably necessary to provide the requested or contracted services.

Specific ownership or licensing terms relating to deliverables may be addressed in the relevant client agreement.

13. Confidentiality

Where confidential information is exchanged as part of a client engagement, confidentiality obligations may be governed by a separate NDA, proposal, or services agreement.

Information submitted through a general website form should not be considered subject to a separate confidentiality obligation unless Persiva has expressly agreed otherwise.

Do not submit highly sensitive, confidential, regulated, or proprietary information through a public website form unless requested by Persiva.

14. Privacy

Use of personal information is governed by Persiva's Privacy Policy.

By using the website or providing information to Persiva, you acknowledge that your information will be handled as described in that policy.

15. Third-Party Links and Services

Persiva may link to or rely on third-party websites, data sources, platforms, or service providers.

Persiva is not responsible for the availability, security, content, policies, or actions of third-party services that it does not control.

16. Availability and Changes

We may update, modify, suspend, or discontinue parts of the website or free offerings from time to time.

We do not guarantee uninterrupted availability of the public website.

Changes to an agreed paid engagement will be handled according to the applicable contract or written agreement.

17. Disclaimer of Warranties

To the extent permitted by applicable law, the Persiva website and any free materials are provided on an "as available" and "as is" basis.

Persiva does not make warranties that the website, free reports, or publicly available materials will be uninterrupted, error-free, or suitable for every particular business purpose.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Persiva will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising solely from use of the public website or free informational materials.

Liability relating to a paid engagement will be governed by the applicable client agreement.

Nothing in these Terms limits liability where limitation is prohibited by law.

19. Indemnity

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the Persiva website, violation of these Terms, or infringement of third-party rights.

Any broader indemnity relating to paid services will be governed by the applicable client agreement.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to any dispute-resolution provisions agreed separately in a client contract, disputes arising solely from use of the public Persiva website or these Terms will be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India, unless applicable law requires otherwise.

21. Changes to These Terms

Persiva may update these Terms periodically.

The effective date at the top of this page will be updated when material changes are made.

Continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

22. Contact

Questions about these Terms may be sent to:

Persiva
Bengaluru, India
Email: contact@persiva.ai
Website: persiva.ai

These Terms should be read together with Persiva's Privacy Policy.